Terms of Service

Terms of Service

Last updated: August 26, 2026

This website is operated by Shenzhen Kuteku Technology Co., Ltd. (“Cotcool”, “we”, “us”, or “our”). By visiting or purchasing from cotcool.com, you agree to these Terms of Service and the policies linked on the Site.

Online store

You must be legally able to enter into a binding agreement in your place of residence to place an order. You may not use the Site for unlawful purposes, interfere with its security or operation, or submit false or misleading information.

Products, prices, and availability

We aim to present product descriptions, images, prices, and availability accurately. Colors may vary by device. We may correct errors, change product information or pricing, limit quantities, refuse or cancel an order where permitted by law, or discontinue a product. If we cancel a paid order, we will notify you using the contact details provided at checkout and arrange the appropriate refund.

Orders, payment, and delivery

By placing an order, you authorize the payment method submitted at checkout. You agree to provide accurate contact, billing, and delivery information. Shipping, delivery estimates, tracking, and any duties or taxes are described in our Shipping Policy. Return and refund requests are handled under our Returns & Refunds Policy.

Intellectual property

The Site content, branding, product descriptions, and other materials are owned by Cotcool or its licensors and may not be copied, used, or distributed without prior written permission except where permitted by law.

Third-party services

The Site may link to third-party services. We are not responsible for their content, policies, or availability. Your use of third-party services is subject to their terms and policies.

Disclaimers and liability

To the maximum extent permitted by applicable law, the Site and products are provided without warranties other than those that cannot lawfully be excluded. Nothing in these Terms limits mandatory consumer rights or liability that cannot be limited under applicable law.

Changes and contact

We may update these Terms by posting a revised version on this page. Questions about these Terms can be sent to support@cotcool.com.

Shenzhen Kuteku Technology Co., Ltd.
201, 1st Road, No. 1 Industrial Zone, Loucun Community, Qinghu Street, Guangming District, Shenzhen, China